Complete the registration form to set up an account. We require a one-time registration fee of $35. An invoice for the $35 registration fee will be sent to your email. Once the registration is complete, you will receive a shared Google spreadsheet to prepare your prep and shipping requirements. This will allow us to work together, efficiently and quickly processing your orders.
Have your inventory shipped to Cole Creek Prep. Our base fee of $1.30/unit covers receiving, inspection, photos of any damage, prepping with proper labels and poly bags if needed and packaging for shipment. Shipping costs are your responsibility.
We bill on the 1st and the 15th of the month. We have a turnaround time of less than 48 hours. We ask for a minimum of $25 for an order to be processed. That is about 20 units processed at one time.
If you don't find the answers you need below, please contact us. We will get back to you as soon as possible.
Complete the registration form to set up an account. We require a one-time registration fee of $35. An invoice for the $35 registration fee will be sent to your email. Once the registration is complete, you will receive a shared Google spreadsheet to prepare your prep and shipping requirements.
Yes, we work with any seller, regardless of how long they have been selling on Amazon.
We have a less than a 48 hour turnaround. time.
Yes! We store inventory free for 30 days. After 30 days pricing is $0.65 / cubic foot per 14 day period.
At this time we do not accept hazmat, books or items over 12 inches on the longest side.
We have a minimum processing fee of $25 per shipment. If you require a small number of units to be shipped sooner, you will be charged the $25 minimum.
We have a minimum processing fee of $25 per shipment. If you require a small number of units to be shipped sooner, you will be charged the $25 minimum.
You will be notified by email of any changes in fees or terms and conditions.
We do not accept hazmat, books, or items over 16 inches on the longest side.
We are not responsible for items lost or misplaced by Amazon or carriers.
Items sent to us that are not listed in your inventory account will be disposed of after 30 days of no communication.
Items sent that are gated or restricted in your Amazon account will be disposed of after 30 days of no communication.
Cole Creek Prep guarantees our work. We will provide fee reimbursements for products that have been mislabeled by our facility. The products must be returned to Cole Creek Prep. We will provide you pictures of the items that were mislabeled. Should the items not be mislabeled and Amazon is at fault, we will not provide fee reimbursements.
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